Excerpts from reference letters we received:
“We have streamlined our board meetings from a previous six hours to
today’s two. In a well-known professional (Swedish) sports club that the undersigned is
involved with, has streamlined our board meetings from a previous six hours to
today’s approximate two. This has been achieved through the use of these tools
and their effect on our communication.”
Peder Sommehag, President
Finans Verkstaden AB
“Now we know that each and every one of us does our job for the
customer’s best. It is now obvious that the mood at Mitek has improved dramatically. All of
us that work here have gathered a strong and grounded confidence in each other;
we know that each and every one of us does our job for the customer’s best. Our
sales have measurably increased (more than tripled, ed.) and we have a much
larger customer base.”
Martin Jonsson, President
Mitek Miniatyrteknik AB,
“The result is that we have become more focused on the business
result and service while becoming a much tighter team. Not only did we improve our way of selling we have also gained from the
course a group of tools to improve both our professional and private
relationships."
Matts Rönnlund, President
Helargo AB,
“…Kurt not only gave us a fun conference, but a better group
feeling and a more generous way of relating to each other. I also believe that
Kurt’s contribution helped increase the average employment time at our company
by one or two years per worker.”
Niclas Andersson President,
Kanal 75
“The results are a tighter, more focused group giving our customers
better and more professional service, which gives us more business and better
profitability. I would personally recommend this training… not only in client relationships
and how to maintain and improve them, but also as a teambuilding training, where
common goals and common working methods are expressly worked out by and for the
group."
Leif Svanholm,
SEB Trading/Merchant Banking
"By increasing the understanding of the foundation that customer
relationships are built upon can create a great strategic value. Kurt has developed our way of thinking about creating and maintaining good
customer relationships."
Dariush Ghatan, VD
Googol Business Navigator AB
“The material used in the workshop we now use as a tool box for our
daily work routines. We were very pleased with the workshop’s format which both activated the
whole group and made each individual responsible for their own results from the
two day workshop.”
Eva Törnlund, Group Manager, Guest Support
LM Ericsson (Telecom) Real Estate & Services AB
“Each and every participant received personal guidance which they
could directly apply. Each and every participant that took part in this activity, for the first
and even second time, received guidance which was personally tailored to improve
their individual consulting situation. Personally, I didn’t just receive those small tips I usually expect from such
a course, instead I experienced a totally new dimension in a subject I have
personally taught for more than ten years.”
G. T., Course responsible,
Telia Kompetens (Swedish Telephone)
“A stable platform to handle new questions and
situations...Kurt Larsson has, in an inspiring and pedagogic way, built up a more stable
platform for SMK’s leaders to handle new questions and situations. The tools
that he brought with him we now consider being our own and are certain to be the
best way to develop ourselves and our business into the future.”
Johan Sjölin, President
The Stockholm Music Conservatory
“Using Kurt's services is a very good use of company time and money
to increase the effectiveness when working with customers, clients and
vendors. The insight and professionalism provided by you gave new skills that could
be easily and quickly applied to all presentation formats, but were also
directly targeted to the task at hand.”
Dana Rodgers, VP and Product Mgr.
Alfa Laval AB |